Welcome to the BIGO Live Support Page
At BIGO Live, we are committed to providing our users with a seamless and enjoyable experience. Whether you’re a broadcaster, viewer, or partner, we understand that occasional challenges may arise.
This guide is designed to help you find the appropriate resources and contact points to address your concerns efficiently. Below, you’ll find detailed information on how to get support for various issues, as well as contact details for different regions and inquiries.
About BIGO LIVE
Launched in March 2016 by BIGO Technology (BIGO), a rapidly growing Singaporean technology company, BIGO LIVE is a global social livestreaming platform. Users can broadcast in real-time to share life moments, showcase talents, interact with others, and send virtual gifts.
With over 500 million users across more than 150 countries, BIGO LIVE is dedicated to connecting the world and enabling everyone to share their beautiful moments. Our vision is to inspire one billion lives by empowering users with an exciting new social language in a positive and creative online environment.
For more information about our company, visit our About Us page.
🎲 Pop Quiz: How many users does BIGO LIVE have globally?
Answer: Over 500 million users! Thanks for being part of our massive community.
Downloading BIGO LIVE
To join our vibrant community, download the BIGO LIVE app from the following sources:
Contacting BIGO LIVE Customer Service
We offer multiple channels to address your questions, concerns, or feedback.
1. General Customer Service
For general inquiries or technical issues, you can contact our global customer service team via email:
This email address serves as the primary point of contact for most regions. However, for region-specific assistance, please refer to the regional contact details provided below.
2. Regional Customer Service Contacts
For region-specific support, please refer to the contact information below:
3. Business and Press Inquiries
For business collaborations or media-related questions, please use the following contacts:
4. Agency Cooperation
If you're interested in establishing an agency with BIGO LIVE, please reach out to our regional agency contacts:
5. Corporate Headquarters
For official correspondence or visits to our corporate headquarters, here is our address:
Mapletree Business City30 Pasir Panjang Road
#15-31A
Singapore 117440
Telephone: +65 63519330
